Simple
technology
services
Book a free security audit

Call toll free:
1-833-SMPLTEC

Header-image_Sky-Eyes_2 Header-image_Mobile_SkyEyes_2

Video retrieval request

The more detail you can provide here will help us in being a efficient as we can be in retrieving and/or reviewing any archived footage that may be available and in possibly identifying helpful information pertaining to your incident.

    Company Details
    Billing details

    Video retrieval and review is a billable service, $50.00 per hour regardless of the results, successful or not, of the retrieval and review process. Should any media need to be shipped or external storage devices be needed Simple Technology Services, Inc. reserves the right to charge you for these items.

    Does your organization utilize purchase orders for such services? If yes, please provide purchase order number here:*

    If no, please provide a ‘not to exceed’ amount (ex. 6 hrs or $300.00)

    Billing Address and contact details (if different than service address): *
    Enter your company billing address or email billing address for invoicing purposes

    Site details

    Name and address of service location where video I to be retieved.

    Video Retrieval and Review Incident Details

    The more detail you can provide here will help us in being a efficient as we can be in retrieving and/or reviewing any archived footage that may be available and in possibly identifying helpful information pertaining to your incident.

    Description of Service Incident for which you need the video reviewed *
    The more detail you can provide here will help us in being a efficient as we can be in retrieving and/or reviewing any archived footage that may be available and in possibly identifying helpful information pertaining to your incident.

    On what date did the incident occur?*

    What was the approximate start time of the incident?*

    What was the approx. end time of the incident?*

    On what camera or cameras did the event take place?*

    If video of the incident in question is available what would you like for us to do with it?

    Would you like the video bookmarked on your system?
    (if your video system has the book marking feature available, we recommend this method as it is quickest and most efficient way to make the video available for you to review).

    YesNo

    Would you like the video saved to a file transfer site and a link created where you can download and watch the video?
    (This method takes more time to complete than book marking. Extra time and therefor additional cost should be expected based on the amount of video to be transferred, internet speeds, and stability of the internet connection. After three unsuccessful attempts to upload the video from your site to the transfer portal we will suspend this action and book mark the video on your system).

    YesNo

    Please list anyone else from your organization that you would like for us to share the video link with:*

    Support documentation upload
    (Police report, security officer report, written incident report, site map, drawing of area incident happened, pictures, etc.)